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FAQ2023-10-11T21:19:09-04:00
Your Questions
Answered

Frequently Asked Questions about the FêteFone Voicemail Guest Book

Before Your Event

About FêteFone Audio Guest Books

What is a FêteFone?2023-09-11T21:40:04-04:00

FêteFone is a unique audio guestbook that lets guests at your wedding or other special event send wishes with the sound of their voice.

FêteFone takes the place of a traditional guestbook, allowing guests to record voicemail messages instead of writing notes.

At your event, guests just pick up the handset on a telephone you’ve selected, hear a greeting you’ve pre-recorded and leave their message after the tone.

Since FêteFone is the audio guest book you get to keep, you can retrieve and listen to your messages immediately after your event. Simply lift the handset on your FêteFone to listen to the messages from your loved ones whenever you’d like. Or, transfer the messages to the included USB Memory Stick to play them back on any digital music player.

With many phones to choose from, FêteFone also serves as an additional décor element at your event, reinforcing your theme or design concept. And, it provides an additional activity to keep your guests engaged and entertained throughout your celebration.

How does a FêteFone work?2023-09-12T22:29:00-04:00

The emotion in the voices of loved ones is a keepsake that can’t be matched. Our telephone guest book empowers you to record and immortalize priceless voicemail messages from your most cherished events, all with a simple lift of the receiver.

If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or the included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests.

Once setup is complete, FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

At your event, guests simply lift the handset, leave their message after the beep, and hang up the phone when they are through. Each messages is saved automatically to your FêteFone Audio Guest Book Hub.

From your grandmother’s heartfelt words of wisdom as you tie the knot on your wedding day, to your parents’ advice for your future little one at your baby shower, to the poignant farewell to your new graduate as they embark on their next grand adventure—FêteFone captures it all.

Is it easy to set up a FêteFone audio guest book?2023-09-16T15:53:26-04:00

Absolutely.

If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests.

Once setup is complete, FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

Who came up with FêteFone?2023-09-11T21:39:57-04:00

Always looking for truly unique and unexpected ideas for weddings and other special events, FêteFone was created by a top event planning firm based in New York City and Washington, DC, that first used FêteFone for a client who was looking for a fun, tech-savvy, interactive activity for their guests that no one had ever seen before.

Because FêteFone was designed by event planners, we understand that there are a lot of elements that go into making a special event unique, fun, personal and engaging for your guests. Our highest goal is to make the entire FêteFone experience easy, simple and fun for you so that you can get on with the celebration.

How much does a FêteFone cost?2023-09-11T23:22:34-04:00

FêteFone offers a variety of styles and price points to fit any celebration. A FêteFone audio guest book costs between $149 and $499 depending on the style you choose.

After your celebration, your FêteFone becomes a physical keepsake that you can proudly display in your home. Simply lift the phone receiver to relive your most recent celebration. Or, set it up again to capture more voicemails at your next milestone moment with the purchase of an additional license key or USB Memory Stick from FêteFone.

With over 20+ vintage, retro, and chic phone styles to choose from, there’s the perfect FêteFone for your unique event aesthetic and budget.

Because you can reuse your FêteFone for multiple events with additional license keys, your initial investment in a FêteFone can help you capture a lifetime of memories. As our customer reviews attest, a FêteFone audio guest book is absolutely worth it.

What’s included in the box with a FêteFone audio guest book?2023-09-16T15:57:56-04:00

Your FêteFone audio guest book comes with everything you need to capture cherished memories and messages from your event and retrieve them after your event is over.

Inside the box you will find:

  • The telephone style you’ve selected,
  • a FêteFone Audio Guest Book Hub,
  • a telephone line cable to connect the phone to the hub,
  • a power adapter,
  • a USB power cable to connect the power adapter to the hub,
  • a FêteFone USB Memory Stick,
  • a rechargeable battery pack that can be used instead of the power adapter,
  • a FêteFone User Guide,
  • and an audio guest book sign that can be framed and displayed at your event.
Why the name FêteFone?2023-09-11T22:25:16-04:00

The name FêteFone is a combination of fête, meaning a lavish party, and our shortened version of the word for telephone. Developed by event planners, FêteFone truly is a “party phone” for all occasions!

How do you pronounce FêteFone?

Since we were founded in the United States, we typically use the American pronunciation of fête, which has a short e and rhymes with “bet.” Kind of like “Fet-phone.” In the United Kingdom and many other English-speaking countries, fête is pronounced just like fate, leading to “Fate-phone.” Of course, we get lots of variations on our name, including “Feta Phone,” “Fetty Fone,” and even “Feet Phone.”

Whatever you choose to call us, we hope that you will include the original audio guest book, FêteFone, in your next celebration!

Is the FêteFone audio guest book for sale or for rent?2023-09-11T23:41:15-04:00

No longer a rental product, but an audio guest book to have and to hold: FêteFone has changed the wedding guest book game once again! Now, you can BUY and OWN a FêteFone, the Original Audio Guest Book, forever.

FêteFone is proud to be the original, award-winning audio guest book, created by seasoned industry professionals and wedding planners in 2016. We offer a diverse style collection wher you can choose from our expansive range of over 20+ unique phone designs. Whether you’re going for vintage charm or modern elegance, you can now own a FêteFone that aligns seamlessly with your personal style or wedding theme.

Now that you can own your FêteFone, you can display it at home to replay cherished voicemails, download and overlay the audio files with your wedding photos or videos, or reuse it for future celebrations! Whether you’re in the early engagement phase or deep into planning your big day, you can effortlessly purchase your FêteFone at any time here on our official website or on Amazon. Since your FêteFone is yours to keep, you can forget the rental woes—no more worrying about limited availability, last-minute deliveries, and stressful return deadlines!

FêteFone is a unique 3 in 1 wedding solution—a piece of statement decor, unique guest book, and memorable guest experience all in one! Our proprietary technology allows the host or happy couple to pre-record an outgoing greeting their guests will hear before leaving their messages, and sounds exactly like a call connecting — it’s not just dead air!

You know you are in good hands with FêteFone. Our dedicated customer service team works round the clock to provide swift answers and effective solutions.

What makes FêteFone different from other audio guest books?2023-09-11T22:35:34-04:00

When FêteFone first started shipping throughout the United States—way back in 2016—it was originally offered as a package service where your FêteFone would be delivered a few days before your event, and then you would need to return it a few days after your event. Our team would then retrieve and process all of your messages before sending them to you a few weeks later. This rental offering is how most of the newer audio guest book companies still operate.

As the original, award-winning, audio guest book company, FêteFone is always looking to improve our offerings, which led us to create and launch our brand new FêteFone in 2023.

FêteFone has changed the wedding guest book game once again! Now, you can BUY and OWN a FêteFone, the Original Audio Guest Book, forever.

There were a few key problems we wanted to solve with our new FêteFone offering:

Audio guest books can be expensive.

Events in general (and especially weddings) can often become quite expensive. Adding another rental to your big day might not be in the budget. We wanted to find a way to not just provide a day, but an entire lifetime of value for our customers.

Since FêteFone is an audio guest book you can keep and reuse time and again, you get a lot more “bang for you buck” than with an audio guest book that you would rent for a single event, for about the same price.

Waiting for delivery right before your event can be stressful!

With rental audio guest books, you are left worrying about tracking a package and setting up your audio guest book right before your event—when there are a million other things happening.

FêteFone allows you to purchase your audio guest book at any point during the planning process and have it shipped to you right away. You are guaranteed to receive the color and style you have ordered without worrying about last-minute substitutions or delays.

You should be able to use your audio guest book wherever you would like.

When we originally launched FêteFone as a standalone product in 2016, we found existing battery technology was too unreliable for something as precious as the messages from your event. We chose to only offer our service with a power cord that had to be plugged into a standard power outlet or extension cord.

By redesigning the audio guest book technology we originally invented from the ground up, and we are now able to offer a FêteFone with both a dedicated power supply and an included 20-hour battery pack. These options provide you with the freedom you need to find the perfect place at your event for your FêteFone audio guest book.

Waiting to get your audio guest book messages back after your event takes forever!

The big day is over, and now the waiting game begins. Photography and videography might take months to come back, and now you have to wait several weeks for your voicemail guest book messages? There has to be a better way!

You don’t have to wait at all to listen to your messages from your FêteFone audio guest book. As soon as you end your event and deactivate your FêteFone, you can immediately retrieve your messages. Not only that, you can start listening to them directly on your FêteFone telephone. No more waiting for your messages to be delivered, as the timing is all up to you!

Your telephone guest book was so cute, but now it is gone forever.

With an audio guest book rental service, you will have lots of great memories and messages captured, but that cute little phone that all of your friends loved? It is off to someone else’s celebration.

With FêteFone, the phone is yours to keep. Your FêteFone becomes a physical keepsake that you can proudly display in your home. Simply lift the phone receiver to relive your most recent celebration. Or, set it up again to capture more voicemails at your next milestone moment with the purchase of an additional license key or USB Memory Stick from Fêtefone.

We are proud to have once again reimagined the guest book experience. We can’t wait for you to experience the joy of owning a FêteFone for you and your guests.

How can I reach you if I have additional questions?2023-09-11T22:14:18-04:00

We pride ourselves on our outstanding customer service and would be more than happy to answer any questions you might have about FêteFone! You can reach us by chat, telephone, email, and even traditional mail. Our contact information is available on our contact page.

You can also find us @fetefone on most social media platforms.

Why Have an Audio Guest Book?

Why should I order a FêteFone?2023-09-11T21:40:04-04:00

Events are fleeting. They exist for only a moment in time, with little left to remind you of the occasion after the celebration ends.

With a FêteFone at your event, your guests can record messages that will warm your heart, make you laugh and help you remember the day for years to come.

FêteFone also serves as an additional décor element at your event, reinforcing your theme or design concept.

And, it provides an additional activity to keep your guests engaged and entertained throughout your celebration.

There’s just nothing like it.

Is a FêteFone telephone guest book easy for guests to use?2023-09-11T23:10:00-04:00

Yes.

At your event, guests just pick up the handset on a telephone you’ve selected, hear a greeting you’ve pre-recorded and leave their message after the tone.

It’s just like leaving a voicemail, only simpler—FêteFone connects the “call” automatically, with no dialing required.

What will guests say?2023-09-11T21:51:46-04:00

What will guests say in a FêteFone audio guest book message? Every guest is given the opportunity to fully express their feelings, so you are sure to receive a variety of messages that reflect your unique guest list.

Perhaps you will have a heartfelt message from your best friend, followed by a rambling message from that one uncle. Subdued and earnest messages at the beginning of the event might develop into boisterous laughter and shouting by the end.

FêteFone captures the full range of your event and all the emotions and excitement that entails.

What will guests say about your FêteFone audio guest book? Guests will love this unique alternative to a traditional pen and paper guest book. After helping tens of thousands of people celebrate, we know that guests will not only tell everyone they know about this clever idea from your celebration, but you may even get a few voicemail messages about fun your FêteFone is as well!

Is it easy to set up a FêteFone audio guest book?2023-09-16T15:53:26-04:00

Absolutely.

If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests.

Once setup is complete, FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

How do I make an audio guest book?2023-09-11T21:38:53-04:00

There are a number of tutorials available on the internet with instructions on how to DIY your own audio guest book.

You can expect to invest several hours of your planning time to sourcing materials, building the device, coding, troubleshooting, and getting everything ready for your event. Technical skills and familiarity with coding and electronics are also necessary. In the end, you are still left with a device that may not function the way you would hope.

Why not invest your DIY wedding time into creating other elements for your event? With FêteFone you have an all-in-one, off the shelf audio guest book solution with years of experience and expertise behind it.

Choosing Your Audio Guest Book Style

What styles of guest book phones are available?2023-09-11T23:13:52-04:00

Choose from our expansive range of over 20+ unique phone designs. Whether you’re going for vintage charm or modern elegance, you can now own a FêteFone that aligns seamlessly with your personal style or wedding theme. Not only that, since it is yours to keep, you can further customize or personalize your FêteFone however you’d like.

Our styles can be divided into four main categories:

Classic Phones: These are many of our most popular styles, offering a timeless elegance that matches a wide variety of events and aesthetics.

Retro Phones: Effortlessly cool, these vintage styles from the 1960s and 1970s come in multiple colors to fit your unique event.

Vintage Phones: Sophisticated, European styling is the hallmark of these striking telephones. A FêteFone fit for royalty.

Novelty Phones: Our most unique styles that truly speak for themselves. From an Oval Office hotline, to a hot cheeseburger, to a hot pair of lips—we have you covered.

Whichever FêteFone style you choose, it is sure to be a great addition to your event and a wonderful keepsake you can cherish for years to come.

What are the colors of the phones?2023-09-11T23:10:56-04:00

FêteFone is available in over 20 styles to match your unique décor and aesthetic. Instead of being limited to just a selection of colors in one style of phone, FêteFone allows you to choose from multiple styles and colors of phones.

FêteFone offers white, bone, pink, red, mustard, mint green, french blue, gray, and black phones. You can also choose from several metallic options, including brass and chrome finishes.

How do I place an order for a FêteFone audio guest book?2023-09-11T23:01:03-04:00

Simply browse our styles to select the FêteFone that best matches your event décor, and add it to your cart.

Checkout takes less than five minutes. You will be asked for your shipping address and credit card information.

You should receive a confirmation email shortly after your transaction is processed and a separate shipping notification with a tracking number once your FêteFone has shipped.

All orders include free ground shipping anywhere within the continental United States. Expedited shipping options are also available. Your FêteFone ships right away—not days before your celebration.

Your FêteFone is yours to keep, allowing you to order it at any point in your planning process.

How far in advance should I place my FêteFone order?2023-09-11T21:39:56-04:00

We suggest placing your order as soon as possible to secure your preferred style of FêteFone. Since FêteFone is yours to keep, you can order it at any stage in the planning process. That being said, our expedited shipping options allow you to place an order as little as 3 days before your event date, if necessary.

What if a particular style is out of stock?2023-09-11T21:39:27-04:00

If a particular style is currently out of stock or backordered, you can sign up directly from the product page to be notified as soon as it becomes available again.

Can I order multiple phones?2023-09-11T22:59:38-04:00

Absolutely.

You can order as many FêteFones as you’d like using our online system. Just add your selections to your shopping cart before completing your order.

If you are an event planner or other event professional looking to offer FêteFone to your clients, feel free to contact us for more information.

How much does a FêteFone cost?2023-09-11T23:22:34-04:00

FêteFone offers a variety of styles and price points to fit any celebration. A FêteFone audio guest book costs between $149 and $499 depending on the style you choose.

After your celebration, your FêteFone becomes a physical keepsake that you can proudly display in your home. Simply lift the phone receiver to relive your most recent celebration. Or, set it up again to capture more voicemails at your next milestone moment with the purchase of an additional license key or USB Memory Stick from FêteFone.

With over 20+ vintage, retro, and chic phone styles to choose from, there’s the perfect FêteFone for your unique event aesthetic and budget.

Because you can reuse your FêteFone for multiple events with additional license keys, your initial investment in a FêteFone can help you capture a lifetime of memories. As our customer reviews attest, a FêteFone audio guest book is absolutely worth it.

How do I incorporate my FêteFone into my event décor?2023-09-11T23:17:47-04:00

First, choose the style of FêteFone that best coordinates with the theme or design concept of your special event.

Then, put your FêteFone in a prominent place where your guests might otherwise congregate, including one that might already be decorated for another purpose, but that’s away from bands, loud music or other significant background noise.

Consider putting your FêteFone on your escort card table or on your gift table in an entry hall adjoining your event space, or on a small table near the line for the restrooms (where guests might be looking for something to do while they wait). All of these locations tend to be great spots that are very noticeable to your guests but far enough away from the loudest parts of your event.

You might also want to include a sign next to your FêteFone in a frame that coordinates with your event décor to explain how to use the FêteFone to your guests. Although a printed sign is included with every FêteFone, you can also customize and print one of our free audio guest book signs instead.

To get the most possible messages, you might also want to ask your DJ or band—or an attendant—to let guests know that the phone is there to help capture memories, just like you would with a traditional guestbook.

Ordering Your Guest Book Phone

How do I place an order for a FêteFone audio guest book?2023-09-11T23:01:03-04:00

Simply browse our styles to select the FêteFone that best matches your event décor, and add it to your cart.

Checkout takes less than five minutes. You will be asked for your shipping address and credit card information.

You should receive a confirmation email shortly after your transaction is processed and a separate shipping notification with a tracking number once your FêteFone has shipped.

All orders include free ground shipping anywhere within the continental United States. Expedited shipping options are also available. Your FêteFone ships right away—not days before your celebration.

Your FêteFone is yours to keep, allowing you to order it at any point in your planning process.

How far in advance should I place my FêteFone order?2023-09-11T21:39:56-04:00

We suggest placing your order as soon as possible to secure your preferred style of FêteFone. Since FêteFone is yours to keep, you can order it at any stage in the planning process. That being said, our expedited shipping options allow you to place an order as little as 3 days before your event date, if necessary.

What if a particular style is out of stock?2023-09-11T21:39:27-04:00

If a particular style is currently out of stock or backordered, you can sign up directly from the product page to be notified as soon as it becomes available again.

Can I order multiple phones?2023-09-11T22:59:38-04:00

Absolutely.

You can order as many FêteFones as you’d like using our online system. Just add your selections to your shopping cart before completing your order.

If you are an event planner or other event professional looking to offer FêteFone to your clients, feel free to contact us for more information.

How much does a FêteFone cost?2023-09-11T23:22:34-04:00

FêteFone offers a variety of styles and price points to fit any celebration. A FêteFone audio guest book costs between $149 and $499 depending on the style you choose.

After your celebration, your FêteFone becomes a physical keepsake that you can proudly display in your home. Simply lift the phone receiver to relive your most recent celebration. Or, set it up again to capture more voicemails at your next milestone moment with the purchase of an additional license key or USB Memory Stick from FêteFone.

With over 20+ vintage, retro, and chic phone styles to choose from, there’s the perfect FêteFone for your unique event aesthetic and budget.

Because you can reuse your FêteFone for multiple events with additional license keys, your initial investment in a FêteFone can help you capture a lifetime of memories. As our customer reviews attest, a FêteFone audio guest book is absolutely worth it.

Can I convert my existing FêteFone rental order into a purchase order?2023-09-11T23:47:21-04:00

We’re committed to fulfilling all previously booked FêteFone rental orders. To learn more about your options, please click the button below.

What’s included in the box with a FêteFone audio guest book?2023-09-16T15:57:56-04:00

Your FêteFone audio guest book comes with everything you need to capture cherished memories and messages from your event and retrieve them after your event is over.

Inside the box you will find:

  • The telephone style you’ve selected,
  • a FêteFone Audio Guest Book Hub,
  • a telephone line cable to connect the phone to the hub,
  • a power adapter,
  • a USB power cable to connect the power adapter to the hub,
  • a FêteFone USB Memory Stick,
  • a rechargeable battery pack that can be used instead of the power adapter,
  • a FêteFone User Guide,
  • and an audio guest book sign that can be framed and displayed at your event.
Can I cancel or edit my order after I have placed it?2023-09-11T21:38:52-04:00

Event planning can be a tricky endeavor. Maybe you changed the style of your event and found a new FêteFone style that is a better fit. Maybe you are moving and accidentally entered the wrong shipping address. Whatever the situation, we will always do our best to help you change or cancel your order at any point before it ships.

Should you need to make a change to an order that has not yet shipped, please contact us by phone, chat, or email and we will be happy to help. Please keep in mind that most orders placed through the website will ship the same day or the next day, so contact us right away.

If your order has already shipped, we can arrange for an exchange or return once it has arrived to you. Please contact us directly to begin the return or exchange process.

Payment Information

Do you charge sales tax?2023-09-16T15:59:28-04:00

Any applicable sales taxes will be charged at checkout.

Customs and Duty charges may apply for international delivery.

If you are a non-profit or other organization with a valid sales tax exemption, please contact us before placing your order.

What credit cards and other forms of payment do you accept?2023-09-12T15:08:32-04:00

We accept Visa, MasterCard, American Express, Discover, JCB, Maestro, Diners Club and Union Pay credit and debit cards. We also accept gift and prepaid cards of any of the foregoing types.

When will I be charged?2023-09-11T21:39:25-04:00

Your FêteFone purchase will be charged to your credit card when you place your order. You should receive a confirmation email shortly after your transaction is processed and a separate shipping notification with a tracking number once your FêteFone has shipped.

Is my payment information secure?2023-09-11T21:39:25-04:00

Our website uses Secure Sockets Layer (SSL) technology, which encrypts your credit card data while it is being transferred. We also use an independent payment processor, which means that your credit card information is never stored on our servers. Decryption keys are stored on separate machines, preventing the mechanisms for storing, decrypting and transmitting card numbers from interacting directly with any of the primary services on our website.

Shipping Information

Is shipping really free?2023-09-12T11:00:25-04:00

Yes. All FêteFone orders over $50 include FREE ground shipping anywhere within the continental United States. (A surcharge applies to shipments to Alaska or Hawaii.)

For shipping outside of the US and Canada, please contact us.

Where should I ship my FêteFone?2023-09-11T21:45:31-04:00

We recommend shipping to a secure shipping address where a responsible individual can physically receive your package from our shipping partners upon delivery. While we do not require a signature at the time of delivery, we always want to make sure that the address you provide doesn’t introduce undue delays. If you need to provide something other than a secure shipping address, you are welcome to do so at your own risk.

We also always endeavor to ship your order as soon as it is placed. For that reason, we do not recommend shipping your FêteFone to vacation rentals or other similar accommodations if your FêteFone might arrive before you do.

When will I receive my FêteFone?2023-09-11T21:39:23-04:00

Select the perfect FêteFone to match your distinctive style or wedding theme, and it will arrive at your door within days of placing your order—not days before your event.

Can you rush my FêteFone audio guest book order?2023-09-11T21:44:09-04:00

Yes.

Our online system offers expedited shipping options that allow you to place an order as little as 3 days before your event date.

Orders placed before 12 noon eastern time on normal business days will typically be shipped the same day.

Can you ship internationally?2023-09-11T23:21:19-04:00

Please contact us directly for shipping options outside of the US and Canada.

Can you ship to Post Office (PO) Boxes?2023-09-11T22:10:18-04:00

Yes. We can absolutely ship your FêteFone to a PO Box. Just provide your preferred shipping address when placing your order online.

Policies

What is your return policy?2023-09-12T22:36:10-04:00

We know plans can change, so we offer a very reasonable return and exchange policy, so you can purchase with confidence.

What if my FêteFone arrives damaged?2023-09-11T23:20:40-04:00

We understand that unfortunate things sometimes happen.

Please contact us if your FêteFone arrives damaged. Our technical support team will troubleshoot the issue or arrange for a return and replacement shipment.

Can I convert my existing FêteFone rental order into a purchase order?2023-09-11T23:47:21-04:00

We’re committed to fulfilling all previously booked FêteFone rental orders. To learn more about your options, please click the button below.

Can I cancel or edit my order after I have placed it?2023-09-11T21:38:52-04:00

Event planning can be a tricky endeavor. Maybe you changed the style of your event and found a new FêteFone style that is a better fit. Maybe you are moving and accidentally entered the wrong shipping address. Whatever the situation, we will always do our best to help you change or cancel your order at any point before it ships.

Should you need to make a change to an order that has not yet shipped, please contact us by phone, chat, or email and we will be happy to help. Please keep in mind that most orders placed through the website will ship the same day or the next day, so contact us right away.

If your order has already shipped, we can arrange for an exchange or return once it has arrived to you. Please contact us directly to begin the return or exchange process.

How can I reach you if I have additional questions?2023-09-11T22:14:18-04:00

We pride ourselves on our outstanding customer service and would be more than happy to answer any questions you might have about FêteFone! You can reach us by chat, telephone, email, and even traditional mail. Our contact information is available on our contact page.

You can also find us @fetefone on most social media platforms.

At Your Event

Technical Requirements

Are there any special requirements to have a FêteFone at my event?2023-09-11T21:52:46-04:00

Everything you need is included with your FêteFone order!

If you would like to use the power adapter with your FêteFone, you would need a standard power outlet or extension cord that’s within about 5 feet of your FêteFone. Otherwise, you can use the included battery pack to place your FêteFone anywhere!

FêteFone is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

Do I need a telephone line to use my FêteFone audio guest book?2023-10-21T13:13:10-04:00

No.

FêteFone is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

Do I need cell reception to use my FêteFone audio guest book?2023-10-21T13:12:41-04:00

No.

FêteFone is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

Do I need an internet or wifi connection to use my Fêtefone audio guest book?2023-09-11T21:49:15-04:00

No.

FêteFone is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

How can I reach you if I have additional questions?2023-09-11T22:14:18-04:00

We pride ourselves on our outstanding customer service and would be more than happy to answer any questions you might have about FêteFone! You can reach us by chat, telephone, email, and even traditional mail. Our contact information is available on our contact page.

You can also find us @fetefone on most social media platforms.

How to Set Up Your Audio Guest Book

How do I set up my FêteFone?2023-09-12T22:31:33-04:00

Your FêteFone audio guest book is super easy to set up! If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required. Your FêteFone can be powered with the included USB power supply or included battery pack.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or the included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests and complete the quick setup process.

Your FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

Is it easy to set up a FêteFone audio guest book?2023-09-16T15:53:26-04:00

Absolutely.

If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests.

Once setup is complete, FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

Can I set up my FêteFone audio guest book ahead of time?2023-09-11T21:39:20-04:00

Yes, absolutely.

You can set up your FêteFone, record your greeting and activate the system to allow guests to begin recording their messages as soon as your FêteFone arrives at your door. Then, just plug your FêteFone into a power outlet, extension cord, or the included battery pack at your event, and it will be ready to go in minutes.

What do I say in my audio guest book greeting?2023-09-11T23:19:46-04:00

If you’re struggling to come up with something to say to your guests, we have a number of greeting suggestions for various occasions that can help you get started.

I messed up my personalized greeting. Can I record it again?2023-09-11T21:39:19-04:00

You can record and re-record your greeting as many times as you’d like.

If you change your mind, you can go back and create a new greeting at any time, even after you’ve activated the system to allow guests to begin recording their messages.

Detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the process.

How do I know if my audio guest book is working?2023-09-11T21:39:19-04:00

Once you’ve completed the setup process, a confirmation message will play to let you know your FêteFone is activated and ready to allow guests to begin recording their messages. You’ll know your FêteFone is working if you pick up the handset and hear your greeting being played after a few rings.

If you’d like to record a test message, lift the handset and record your test message after the beep. When you are finished, press or dial # to play back your message. When prompted, press or dial 1 to save your test message or 2 to delete it.

Where should I put my FêteFone at my event?2023-09-11T23:18:48-04:00

We suggest putting your FêteFone in a prominent place where your guests might otherwise congregate that’s away from bands, loud music or other significant background noise.
Consider putting your FêteFone on your escort card table or on your gift table in an entry hall adjoining your event space, or on a small table near the line for the restrooms (where guests might be looking for something to do while they wait). All of these locations tend to be great spots that are very noticeable to your guests but far enough away from the loudest parts of your event.

The quality of your recordings is dependent on a variety of conditions outside our control, including background noise levels, the speaking voice and volume of the guest leaving the message, and the proximity of the handset to the guest’s mouth.

Guests have had an amazing time with FêteFone in a variety of recording conditions. To ensure the highest quality recordings, we recommend placing your FêteFone away from bands, speakers, or other sources of loud music, as background noise can only be reduced in recordings, not eliminated. Placing your FêteFone Audio Guest Book away from loud music and significant background noise at your event also ensures that guests don’t feel like they have to shout to share their messages with you.

You might also want to include a sign next to your FêteFone in a frame that coordinates with your event décor to explain how to use the FêteFone to your guests. Although a printed sign is included with every FêteFone, you can also customize and print one of our free audio guest book signs instead.

To get the most possible messages, you might also want to ask your DJ or band—or an attendant—to let guests know that the phone is there to help capture memories, just like you would with a traditional guestbook.

How do I incorporate my FêteFone into my event décor?2023-09-11T23:17:47-04:00

First, choose the style of FêteFone that best coordinates with the theme or design concept of your special event.

Then, put your FêteFone in a prominent place where your guests might otherwise congregate, including one that might already be decorated for another purpose, but that’s away from bands, loud music or other significant background noise.

Consider putting your FêteFone on your escort card table or on your gift table in an entry hall adjoining your event space, or on a small table near the line for the restrooms (where guests might be looking for something to do while they wait). All of these locations tend to be great spots that are very noticeable to your guests but far enough away from the loudest parts of your event.

You might also want to include a sign next to your FêteFone in a frame that coordinates with your event décor to explain how to use the FêteFone to your guests. Although a printed sign is included with every FêteFone, you can also customize and print one of our free audio guest book signs instead.

To get the most possible messages, you might also want to ask your DJ or band—or an attendant—to let guests know that the phone is there to help capture memories, just like you would with a traditional guestbook.

What if I need help setting up my FêteFone audio guest book?2023-09-11T23:49:59-04:00

Just contact us any time. We’re happy to help.

What if I can’t get my FêteFone to work?2023-09-11T23:49:26-04:00

Just contact us any time. We’re happy to help.

If there’s a problem with your FêteFone that we can’t help you solve, we will arrange a replacement or return.

What’s included in the box with a FêteFone audio guest book?2023-09-16T15:57:56-04:00

Your FêteFone audio guest book comes with everything you need to capture cherished memories and messages from your event and retrieve them after your event is over.

Inside the box you will find:

  • The telephone style you’ve selected,
  • a FêteFone Audio Guest Book Hub,
  • a telephone line cable to connect the phone to the hub,
  • a power adapter,
  • a USB power cable to connect the power adapter to the hub,
  • a FêteFone USB Memory Stick,
  • a rechargeable battery pack that can be used instead of the power adapter,
  • a FêteFone User Guide,
  • and an audio guest book sign that can be framed and displayed at your event.

Capturing Messages on Your Voicemail Guest Book

How does a FêteFone work?2023-09-12T22:29:00-04:00

The emotion in the voices of loved ones is a keepsake that can’t be matched. Our telephone guest book empowers you to record and immortalize priceless voicemail messages from your most cherished events, all with a simple lift of the receiver.

If you’ve set up an outgoing voicemail message on your cell phone or office phone, or ever recorded a greeting on an answering machine, you can set up a FêteFone.

The system is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

To set up your FêteFone, just:

  1. plug the phone into the hub and plug the hub into a power outlet or the included battery pack,
  2. pick up the handset and follow the prompts to pre-record an optional greeting to your guests.

Once setup is complete, FêteFone will activate automatically and be ready for your guests to start leaving messages.

The setup process takes less than five minutes, and detailed step-by-step instructions are included with every FêteFone.

The FêteFone also provides clear voice prompts to guide you through every step of the setup process.

At your event, guests simply lift the handset, leave their message after the beep, and hang up the phone when they are through. Each messages is saved automatically to your FêteFone Audio Guest Book Hub.

From your grandmother’s heartfelt words of wisdom as you tie the knot on your wedding day, to your parents’ advice for your future little one at your baby shower, to the poignant farewell to your new graduate as they embark on their next grand adventure—FêteFone captures it all.

Is a FêteFone telephone guest book easy for guests to use?2023-09-11T23:10:00-04:00

Yes.

At your event, guests just pick up the handset on a telephone you’ve selected, hear a greeting you’ve pre-recorded and leave their message after the tone.

It’s just like leaving a voicemail, only simpler—FêteFone connects the “call” automatically, with no dialing required.

What will guests say?2023-09-11T21:51:46-04:00

What will guests say in a FêteFone audio guest book message? Every guest is given the opportunity to fully express their feelings, so you are sure to receive a variety of messages that reflect your unique guest list.

Perhaps you will have a heartfelt message from your best friend, followed by a rambling message from that one uncle. Subdued and earnest messages at the beginning of the event might develop into boisterous laughter and shouting by the end.

FêteFone captures the full range of your event and all the emotions and excitement that entails.

What will guests say about your FêteFone audio guest book? Guests will love this unique alternative to a traditional pen and paper guest book. After helping tens of thousands of people celebrate, we know that guests will not only tell everyone they know about this clever idea from your celebration, but you may even get a few voicemail messages about fun your FêteFone is as well!

Can I use my own phone as an audio guest book?2023-09-11T23:08:35-04:00

The FêteFone audio guest book hub is compatible with most touch-tone, analog, landline telephones.

Because we can’t be completely sure that a phone will work with our system until it’s been personally tested by our quality control team, we suggest choosing one of our FêteFone styles that will work for your event. We offer a variety of telephone styles designed to coordinate with just about any event theme or décor concept. That way, if your personal phone does not work, you won’t be left without an option.

If your personal phone is a pulse-dial rotary phone, you can use the FêteFone style you ordered to complete the setup process and then plug the pulse-dial phone in to capture messages at your event. Just be sure to plug your touch-tone FêteFone style back in after the event to retrieve your messages.

We also offer our Remote Call-In Number FêteFone experience where anyone can call a number we set up just for you from any phone and record their messages after the tone.

How many messages can my guests record on a FêteFone audio guest book?2023-09-11T21:40:00-04:00

Each FêteFone is designed to accommodate at least 100 hours of actual recordings. This means for most events there is no practical limit on the number of messages your guests can leave!

How do I make sure my audio guest book recordings sound their best?2023-09-11T23:06:48-04:00

Your FêteFone messages are captured through a mono, analog, telephone microphone, so they will have the warm vintage sound you would expect from a vintage-style telephone.

Guests have had an amazing time with FêteFone in a variety of recording conditions. To ensure the highest quality recordings, we recommend placing your FêteFone away from bands, speakers, or other sources of loud music, as background noise can only be reduced in recordings, not eliminated. Placing your FêteFone Audio Guest Book away from loud music and significant background noise at your event also ensures that guests don’t feel like they have to shout to share their messages with you.

As we know it may not always be possible to account for background noise at your event, we also offer an optional professional audio engineering service to further enhance your message quality. With this service, our audio engineers will run each message through filters to reduce background noise from your event and to even out the volume of each recording, helping make your guests’ messages more clear and easy to hear. We also remove long pauses at the beginning of your messages, and hang up noises at the end, to help the recordings sound their best.

That being said, our audio engineers are ultimately limited by the source quality of the recordings and the nature of analog telephone technology. The quality of your recordings may depend on a variety of factors outside our control, including overall noise levels, the speaking voice and volume of the guest leaving the message, and the proximity of the handset to the guest’s mouth. To date, our audio engineers have processed more than 100,000 messages to help them sound their best.

How can I share my audio guest book messages with a loved one?2023-09-11T22:19:22-04:00

After your event is over and you retrieve your messages, they are yours to keep and share with anyone you would like! Just follow the instructions to transfer your messages to the included USB Memory Stick and you easily copy all of your messages to your computer or another device. Feel free to share your audio guest book message files directly or overlay the audio files with your wedding photos or videos for a standout social media post!

Your FêteFone audio guest book messages can be played back on most devices capable of playing digital music files.

After Your Event

Listening to Messages From Your Voicemail Guest Book

How are the audio guest book messages delivered?2023-09-11T23:05:30-04:00

Your messages are available for retrieval as soon as your event is over—eliminating the wait for delivery.

You can listen to your messages directly on your FêteFone by lifting the handset, allowing you to relive your memories whenever you’d like! You can also transfer your messages to the included USB Memory Stick and listen to your messages on nearly any computer, tablet, mobile phone, portable music player or other device capable of playing digital music files. Display your FêteFone at home to replay cherished voicemails, download and overlay the audio files with your wedding photos or videos, or reuse it for future celebrations!

If you’d like something more than your digital files, we can also press your messages into a real vinyl record that you can play on any record player!

How can I hear my FêteFone audio guest book messages?2023-09-11T23:03:49-04:00

You can listen to your messages directly on your FêteFone by lifting the handset, allowing you to relive your memories whenever you’d like! You can also transfer your messages to the included USB Memory Stick and listen to your messages on nearly any computer, tablet, mobile phone, portable music player or other device capable of playing .mp3 files.

If you’d like something more than your digital files, we can also press your messages into a real vinyl record that you can play on any record player!

When will I receive my messages?2023-09-11T23:02:16-04:00

Your messages are available for retrieval as soon as your event is over—eliminating the wait for delivery.

You can listen to your messages directly on your FêteFone by lifting the handset, allowing you to relive your memories whenever you’d like! You can also transfer your messages to the included USB Memory Stick and listen to your messages on nearly any computer, tablet, mobile phone, portable music player or other device capable of playing digital music files.

If you’d like something more than your digital files, we can also press your messages into a real vinyl record that you can play on any record player!

How can I share my audio guest book messages with a loved one?2023-09-11T22:19:22-04:00

After your event is over and you retrieve your messages, they are yours to keep and share with anyone you would like! Just follow the instructions to transfer your messages to the included USB Memory Stick and you easily copy all of your messages to your computer or another device. Feel free to share your audio guest book message files directly or overlay the audio files with your wedding photos or videos for a standout social media post!

Your FêteFone audio guest book messages can be played back on most devices capable of playing digital music files.