How can I share my audio guest book messages with a loved one?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] After your event is over and you retrieve your messages, they are yours to keep and share with anyone you would like! Just follow the instructions to transfer your messages to the included USB Memory Stick and you easily copy all of your messages to your computer or another device. Feel free to share your audio guest book message files directly or overlay the audio files with your wedding photos or videos for a standout social media post! Your FêteFone audio guest book messages can be played back on most devices capable of playing digital music files. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How can I reach you if I have additional questions?

We pride ourselves on our outstanding customer service and would be more than happy to answer any questions you might have about FêteFone! You can reach us by chat, telephone, email, and even traditional mail. Our contact information is available on our contact page. You can also find us @fetefone on most social media platforms.

Can you ship to Post Office (PO) Boxes?

Yes. We can absolutely ship your FêteFone to a PO Box. Just provide your preferred shipping address when placing your order online.

Using a Rotary Dial Audio Guest Book Telephone

USING A ROTARY DIAL Your telephone may feature a rotary dial, where each digit from 0 to 9 is represented by a hole in the dial. To dial numbers using a rotary dial, place your finger in the hole corresponding to the digit you would like to dial, and rotate the dial clockwise until your finger reaches the metal stop. Remove your finger from the hole and allow the dial to rotate all the way back to its starting position. Repeat for each subsequent number in the sequence you would like to dial. Note: Dialing is only required before and after your event. Once your FêteFone is activated for guest use, your guests will not need to dial any numbers or press any buttons to leave their messages. USING A PULSE-DIAL ROTARY PHONE WITH YOUR FÊTEFONE AUDIO GUEST BOOK HUB Have an old rotary phone that only has pulse dialing? Visit www.fetefone.com/support/rotary for instructions for using a pulse-dial phone with your FêteFone Audio Guest Book hub. Your FêteFone audio guest book is designed to work with most modern touch tone phones, but what if you have an old pulse-dial rotary phone that you would prefer to use instead? The great news is, that with a few extra steps, you can even use a pulse-dial phone with your FêteFone Audio Guest Book Hub. Because the FêteFone menus require a touch tone phone, you will need to attach a touch tone phone (such as the FêteFone telephone included with your order) to complete the setup process and activate your FêteFone for your event. Once that setup process is complete, you can detach the touch tone phone and substitute your pulse-dial rotary phone to actually capture your guests messages at your event! There is no need to access the menus or use any touch tone codes during the event, so the pulse-dial rotary phone should work just fine. When your event is over, simply swap the touch tone phone back in to end your event and retrieve your messages. Once you have selected your playback options, you can even swap the pulse-dial rotary phone back in. Just keep in mind that a touch tone phone is required to access and use any of the voice menus included on your FêteFone.

Using a Custom Greeting Recorded Elsewhere With Your Audio Guest Book

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] While it is very easy to record your custom greeting using your FêteFone telephone, there may be times when you would prefer to use a greeting recorded elsewhere. Your FêteFone is designed to accept .mp3 files and convert them for use on your FêteFone. To use a greeting recorded elsewhere: Record and edit your desired greeting file using the software of your choice Save the new greeting file as greeting.mp3 Insert your USB Memory Stick into your computer Copy your new greeting file to the root level of the USB Memory Stick Eject the USB Memory Stick and insert it into the FêteFone Audio Guest Book Hub Power on your FêteFone, pick up the receiver and, if you haven't already, select your preferred setup language at the first prompt Press or dial 1 when you hear "Your FêteFone is currently in setup mode. If you are the host of the event, press 1 to complete the setup process." Press or dial 1 again when you hear "The attached USB thumb drive contains a greeting file. To attempt to use this greeting file on your FêteFone, press 1. To ignore this greeting file, press 2." Your custom greeting file will be copied and played back to you. If you are satisfied with the file, press or dial 1 when prompted to confirm you want to use it. Follow the remaining voice prompts to select your dial tone and ringing sounds. You FêteFone will then be activated using the new greeting file, and you'll be good to go for your event! If you need to go back to repeat the setup process for any reason, just press or dial 3-3-8-3. Otherwise, you can leave your FêteFone in event mode until you're ready to retrieve your messages after your celebration! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Backing Up Your Voicemail Guest Book Message Files

Once your messages have been copied to your FêteFone USB Memory Stick, you can use your FêteFone Memory Stick to transfer and back up the messages to your computer or another device. To access your messages from the FêteFone USB Memory Stick on another device: Remove the FêteFone USB Memory Stick from the FêteFone audio guest book hub. Insert the USB thumb drive into a USB-A port on your computer or other device. Open the corresponding folder on your device. Copy the messages from the FêteFone Memory Stick to your computer or other device. Note: If you plan to listen to your messages through your FêteFone telephone, be sure to leave a copy of the messages on the USB Memory Stick.

Updating Your Audio Guest Book Firmware

Here at FêteFone we are always looking to provide our customers with the highest level of service possible. In order to achieve this goal, it may be necessary to update the firmware on your FêteFone from time to time. Luckily, the firmware update process is super simple! When you have received updated firmware: Save the new firmware to your computer Insert the USB Memory Stick into your computer Copy the new firmware to the USB Memory Stick Eject the USB Memory Stick from your computer Insert the USB Memory Stick into your FêteFone Audio Guest Book Hub Make sure the hub is powered on, and lift the handset on your phone Your new firmware should be detected automatically. Follow the voice prompts to install the new firmware and update your FêteFone. FêteFone is truly the audio guest book for a lifetime of memories. Keeping your firmware up to date means you can take advantage of all of our latest improvements and features.

Using the Included FêteFone USB Memory Stick with Your Audio Guest Book

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] RETRIEVING YOUR AUDIO GUEST BOOK MESSAGES AGAIN As long as your FêteFone has not been used for another event, you can return to retrieval mode and copy your messages onto a properly formatted USB thumb drive. From playback mode dial or press 3-7-7-3 to return to retrieval mode. Then: Insert a properly formatted USB thumb drive* into your FêteFone hub. Follow the voice prompts to confirm you would like to retrieve the messages from your event again. Message transfer will begin. A light on the bottom of the FêteFone hub will flash slowly to signify your messages are being transferred. Remain on the line until a confirmation message plays to confirm the transfer is complete. FORMATTING SPECIFICATIONS FOR USB MEMORY STICKS Should you misplace the included FêteFone USB Memory Stick, it is possible to use a different USB drive with your FêteFone Audio Guest Book Hub. Please make sure your USB drive is FAT32 formatted. ADDING ADDITIONAL RECORDINGS TO PLAY BACK ON YOUR FÊTEFONE AUDIO GUEST BOOK While we all hope every guest will have a chance to leave a message on your audio guest book at your event, sometimes your guests might forget. Hopefully, that means your guests were just having such an amazing time at your event that they were too distracted with other things to leave their wishes. Fortunately, it is possible to add additional recordings to your USB Memory Stick and transfer them for playback on your FêteFone. These can be recordings created as voice memos on a cell phone, recordings of speeches or toasts, or even a favorite song. To add additional messages to your USB Memory Stick: On your computer, collect the additional recordings you would like to add Make sure all of the recordings are in .mp3 format It may be necessary to convert your recordings into .mp3 format. This can be done using audio editing software or an online conversion tool. Insert the USB Memory Stick into your computer and open the corresponding folder The recordings created on your FêteFone will be listed on the USB Memory Stick in .wav format. Each recording is in chronological order and numbered sequentially. Determine where in the message order you would like your new recordings to appear Rename your new recordings as message-XXXXX.mp3 where the XXXXX is the 5 digit number that corresponds to your chosen message order location. Keep in mind that the message count begins at 00000. For example, if your new recording should be the third recording that plays in sequential order, your file should be message-00002.mp3. If you are inserting your recordings into the existing message playback order, you will need to rename the messages following your new recording sequentially. For example, if you have five existing messages from your FêteFone and want your new recording to be the third in the list, you would need to rename your files as follows: [/fusion_text][fusion_table fusion_table_type="2" fusion_table_rows="7" fusion_table_columns="2" hide_on_mobile="small-visibility,medium-visibility,large-visibility" animation_direction="left" animation_speed="0.3" animation_delay="0"] Original Name New Name message-00000.wav message-00000.wav message-00001.wav message-00001.wav new-recording.mp3 message-00002.mp3 message-00002.wav message-00003.wav message-00003.wav message-00004.wav message-00004.wav message-00005.wav [/fusion_table][fusion_text] Once all of the files have been properly named, transfer your newly renamed recordings to the USB Memory Stick, eject the USB Memory Stick from your computer, and insert the USB Memory Stick into your FêteFone Audio Guest Book Hub The newly added recordings will be recognized and converted automatically for playback on your FêteFone. DELETING MESSAGES RECORDED ON YOUR FÊTEFONE VOICEMAIL GUEST BOOK While the hope would be that every message you receive would be a precious memory to treasure forever, there might be times where you receive a message you would rather not keep. It is very easy to remove messages from your USB Memory Stick to make sure they won’t play back when listening to your messages on your FêteFone. Insert the USB Memory Stick into your computer Open the corresponding folder Select the message you would no longer like to play back on your FêteFone Make sure to listen to the message to make sure it is the one you want to remove Delete the chosen message or move it to a folder on your computer We suggest saving the message in another location instead of just deleting it. This way if you ever change your mind, you still have access to the message. It is possible to re-retrieve all of the messages recorded on your FêteFone Audio Guest Book Hub, as long as it has not been activated for another event. Eject the USB Memory Stick from your computer Insert the USB Memory Stick into your FêteFone Audio Guest Book Hub Your FêteFone will automatically note the deletion and the removed message will no longer be played back when listening to your messages on your FêteFone. CHANGING THE PLAYBACK ORDER OF YOUR FÊTEFONE AUDIO GUEST BOOK MESSAGES The playback function of your FêteFone audio guest book allows you to listen to your messages through your FêteFone in sequential or random order. If you would prefer to have your messages play back in a specific, non-sequential order, it is possible to customize the order in which your messages are played back. As messages are recorded on your FêteFone audio guest book during your event they are recorded chronologically and number sequentially starting with message-00000.wav. To change the order of the messages, you will need to rename the individual message files to reflect the new playback order you would prefer. To rename your message files: Insert your USB Memory Stick into your computer Open the corresponding folder Determine the new playback order for your messages It might be easiest to keep track of this by writing down the message numbers in your new order as you are listening to them on your computer. Rename your message files in the message-XXXXX.wav format where the XXXXX is the 5 digit number that corresponds to your chosen message order location. Keep in mind that the message count begins at 00000. Make sure that your newly renamed messages are in your desired order and numbered sequentially. Eject the USB Memory Stick from your computer Insert the USB Memory Stick into the FêteFone Audio Guest Book Hub Now, when you select sequential playback from the menu, your messages will play back in your newly chosen order. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What makes FêteFone different from other audio guest books?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] When FêteFone first started shipping throughout the United States—way back in 2016—it was originally offered as a package service where your FêteFone would be delivered a few days before your event, and then you would need to return it a few days after your event. Our team would then retrieve and process all of your messages before sending them to you a few weeks later. This rental offering is how most of the newer audio guest book companies still operate. As the original, award-winning, audio guest book company, FêteFone is always looking to improve our offerings, which led us to create and launch our brand new FêteFone in 2023. FêteFone has changed the wedding guest book game once again! Now, you can BUY and OWN a FêteFone, the Original Audio Guest Book, forever. There were a few key problems we wanted to solve with our new FêteFone offering: Audio guest books can be expensive. Events in general (and especially weddings) can often become quite expensive. Adding another rental to your big day might not be in the budget. We wanted to find a way to not just provide a day, but an entire lifetime of value for our customers. Since FêteFone is an audio guest book you can keep and reuse time and again, you get a lot more "bang for you buck" than with an audio guest book that you would rent for a single event, for about the same price. Waiting for delivery right before your event can be stressful! With rental audio guest books, you are left worrying about tracking a package and setting up your audio guest book right before your event—when there are a million other things happening. FêteFone allows you to purchase your audio guest book at any point during the planning process and have it shipped to you right away. You are guaranteed to receive the color and style you have ordered without worrying about last-minute substitutions or delays. You should be able to use your audio guest book wherever you would like. When we originally launched FêteFone as a standalone product in 2016, we found existing battery technology was too unreliable for something as precious as the messages from your event. We chose to only offer our service with a power cord that had to be plugged into a standard power outlet or extension cord. By redesigning the audio guest book technology we originally invented from the ground up, and we are now able to offer a FêteFone with both a dedicated power supply and an included 20-hour battery pack. These options provide you with the freedom you need to find the perfect place at your event for your FêteFone audio guest book. Waiting to get your audio guest book messages back after your event takes forever! The big day is over, and now the waiting game begins. Photography and videography might take months to come back, and now you have to wait several weeks for your voicemail guest book messages? There has to be a better way! You don't have to wait at all to listen to your messages from your FêteFone audio guest book. As soon as you end your event and deactivate your FêteFone, you can immediately retrieve your messages. Not only that, you can start listening to them directly on your FêteFone telephone. No more waiting for your messages to be delivered, as the timing is all up to you! Your telephone guest book was so cute, but now it is gone forever. With an audio guest book rental service, you will have lots of great memories and messages captured, but that cute little phone that all of your friends loved? It is off to someone else's celebration. With FêteFone, the phone is yours to keep. Your FêteFone becomes a physical keepsake that you can proudly display in your home. Simply lift the phone receiver to relive your most recent celebration. Or, set it up again to capture more voicemails at your next milestone moment with the purchase of an additional license key or USB Memory Stick from Fêtefone. We are proud to have once again reimagined the guest book experience. We can't wait for you to experience the joy of owning a FêteFone for you and your guests. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Is the FêteFone audio guest book for sale or for rent?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] No longer a rental product, but an audio guest book to have and to hold: FêteFone has changed the wedding guest book game once again! Now, you can BUY and OWN a FêteFone, the Original Audio Guest Book, forever. FêteFone is proud to be the original, award-winning audio guest book, created by seasoned industry professionals and wedding planners in 2016. We offer a d iverse style collection wher you can choose from our expansive range of over 20+ unique phone designs. Whether you're going for vintage charm or modern elegance, you can now own a FêteFone that aligns seamlessly with your personal style or wedding theme. Now that you can own your FêteFone, you can display it at home to replay cherished voicemails, download and overlay the audio files with your wedding photos or videos, or reuse it for future celebrations! Whether you're in the early engagement phase or deep into planning your big day, you can effortlessly purchase your FêteFone at any time here on our official website or on Amazon. Since your FêteFone is yours to keep, you can f orget the rental woes—no more worrying about limited availability, last-minute deliveries, and stressful return deadlines! FêteFone is a unique 3 in 1 wedding solution—a piece of statement decor, unique guest book, and memorable guest experience all in one! Our proprietary technology allows the host or happy couple to pre-record an outgoing greeting their guests will hear before leaving their messages, and sounds exactly like a call connecting — it's not just dead air! You know you are in good hands with FêteFone. Our dedicated customer service team works round the clock to provide swift answers and effective solutions. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Why the name FêteFone?

[fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_wrap="wrap" hundred_percent_height_center_content="yes" equal_height_columns="no" container_tag="div" hide_on_mobile="small-visibility,medium-visibility,large-visibility" status="published" border_style="solid" box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" background_blend_mode="none" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" pattern_bg="none" pattern_bg_style="default" pattern_bg_opacity="100" pattern_bg_blend_mode="normal" mask_bg="none" mask_bg_style="default" mask_bg_opacity="100" mask_bg_transform="left" mask_bg_blend_mode="normal" absolute="off" absolute_devices="small,medium,large" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_transition_offset="0" scroll_offset="0" animation_direction="left" animation_speed="0.3" animation_delay="0" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" center_content="no" column_tag="div" target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" order_medium="0" order_small="0" hover_type="none" border_style="solid" box_shadow="no" box_shadow_blur="0" box_shadow_spread="0" background_type="single" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" lazy_load="avada" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" absolute="off" filter_type="regular" filter_hover_element="self" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_hover_element="self" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" transition_duration="300" transition_easing="ease" scroll_motion_devices="small-visibility,medium-visibility,large-visibility" animation_direction="left" animation_speed="0.3" animation_delay="0" last="no" border_position="all" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] The name FêteFone is a combination of fête, meaning a lavish party, and our shortened version of the word for telephone. Developed by event planners, FêteFone truly is a "party phone" for all occasions! How do you pronounce FêteFone? Since we were founded in the United States, we typically use the American pronunciation of fête, which has a short e and rhymes with "bet." Kind of like "Fet-phone." In the United Kingdom and many other English-speaking countries, fête is pronounced just like fate, leading to "Fate-phone." Of course, we get lots of variations on our name, including "Feta Phone," "Fetty Fone," and even "Feet Phone." Whatever you choose to call us, we hope that you will include the original audio guest book, FêteFone, in your next celebration! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Can I cancel or edit my order after I have placed it?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" first="true" min_height="" link=""][fusion_text] Event planning can be a tricky endeavor. Maybe you changed the style of your event and found a new FêteFone style that is a better fit. Maybe you are moving and accidentally entered the wrong shipping address. Whatever the situation, we will always do our best to help you change or cancel your order at any point before it ships. Should you need to make a change to an order that has not yet shipped, please contact us by phone, chat, or email and we will be happy to help. Please keep in mind that most orders placed through the website will ship the same day or the next day, so contact us right away. If your order has already shipped, we can arrange for an exchange or return once it has arrived to you. Please contact us directly to begin the return or exchange process. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Using the Included Battery Pack with Your Audio Guest Book

The included FêteFone battery pack may be used to power your FêteFone for your event instead of using the included power adapter. The battery pack, when fully charged, should provide approximately 20 hours of power for your FêteFone. The battery pack also has pass-through charging capabilities, so it is possible to operate your FêteFone from the battery pack while the battery pack is plugged into an outlet and charging. If using the battery pack to power your FêteFone during your event, please avoid plugging other devices into the battery pack as this may decrease the battery life for your FêteFone. Once your event is over, your FêteFone battery pack may be used to charge phones, tablets, and many other devices. The included rechargeable battery pack is designed to be compatible with most modern devices.

Changing Your Selected Language

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] If you’ve inadvertently selected a different language, you can return to the language selection menu at anytime prior to retrieving your messages: If you have not yet completed the setup process and activated your FêteFone for guest use, lift the receiver and dial 9 at the first prompt. Your FêteFone will play a confirmation message letting you know that it is activated and ready for your guests. When you hear the dial tone and ringing sounds, dial 3-3-8-3 to return to the setup menu. Your FêteFone will play a confirmation message letting you know that it has been deactivated. You will then be returned to the language selection menu. Simply select your preferred language when prompted. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How do I make an audio guest book?

There are a number of tutorials available on the internet with instructions on how to DIY your own audio guest book. You can expect to invest several hours of your planning time to sourcing materials, building the device, coding, troubleshooting, and getting everything ready for your event. Technical skills and familiarity with coding and electronics are also necessary. In the end, you are still left with a device that may not function the way you would hope. Why not invest your DIY wedding time into creating other elements for your event? With FêteFone you have an all-in-one, off the shelf audio guest book solution with years of experience and expertise behind it.

What’s included in the box with a FêteFone audio guest book?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] Your FêteFone audio guest book comes with everything you need to capture cherished memories and messages from your event and retrieve them after your event is over. Inside the box you will find: The telephone style you've selected, a FêteFone Audio Guest Book Hub, a telephone line cable to connect the phone to the hub, a power adapter, a USB power cable to connect the power adapter to the hub, a FêteFone USB Memory Stick, a rechargeable battery pack that can be used instead of the power adapter, a FêteFone User Guide , and an audio guest book sign that can be framed and displayed at your event. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Can I convert my existing FêteFone rental order into a purchase order?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] We’re committed to fulfilling all previously booked FêteFone rental orders. To learn more about your options, please click the button below. [/fusion_text][fusion_button link="/options-for-existing-customers/" title="" target="_blank" link_attributes="" alignment_medium="" alignment_small="" alignment="center" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color_hover="" hue="" saturation="" lightness="" alpha="" button_gradient_top_color="" button_gradient_bottom_color_hover="" button_gradient_bottom_color="" gradient_start_position="" gradient_end_position="" gradient_type="" radial_direction="" linear_angle="180" accent_hover_color="" accent_color="" type="" bevel_color="" bevel_color_hover="" border_top="" border_right="" border_bottom="" border_left="" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" border_hover_color="" border_color="" size="" padding_top="" padding_right="" padding_bottom="" padding_left="" fusion_font_family_button_font="" fusion_font_variant_button_font="" font_size="" line_height="" letter_spacing="" text_transform="" stretch="default" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" hover_transition="none" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""]Options for Existing Customers[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What if I can’t get my FêteFone to work?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Just contact us any time. We’re happy to help. If there’s a problem with your FêteFone that we can’t help you solve, we will arrange a replacement or return. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What if I need help setting up my FêteFone audio guest book?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Just contact us any time. We’re happy to help. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Do I need an internet or wifi connection to use my Fêtefone audio guest book?

No. FêteFone is completely self-contained, requiring no telephone line, cell phone connection, internet or wifi. There are no finicky apps or technical skills required.

FAQs Archive

Support

When You Need It

A Knowledge Base of Technical Information, Advanced Features, Troubleshooting Steps and More

Using a Rotary Dial Audio Guest Book Telephone
FêteFoneSeptember 11th, 2023
USING A ROTARY DIAL
Your telephone may feature a rotary dial, where each digit from 0 to 9 is represented by a hole in the dial. To dial numbers using a rotary dial, place your finger in the hole corresponding to the digit you would like to dial, and rotate the dial clockwise until your finger reaches the metal stop. Remove your finger from the hole and allow the dial to…
Read More
Using a Custom Greeting Recorded Elsewhere With Your Audio Guest Book
FêteFoneSeptember 11th, 2023
While it is very easy to record your custom greeting using your FêteFone telephone, there may be times when you would prefer to use a greeting recorded elsewhere. Your FêteFone is designed to accept .mp3 files and convert them for use on your FêteFone.
Read More
Backing Up Your Voicemail Guest Book Message Files
FêteFoneSeptember 11th, 2023
Once your messages have been copied to your FêteFone USB Memory Stick, you can use your FêteFone Memory Stick to transfer and back up the messages to your computer or another device. To access your messages from the FêteFone USB Memory Stick on another device:
1. Remove the FêteFone USB Memory Stick from the FêteFone audio guest book hub.
2. Insert the USB thumb drive into a USB-A port on…
Read More
Updating Your Audio Guest Book Firmware
FêteFoneSeptember 11th, 2023
Here at FêteFone we are always looking to provide our customers with the highest level of service possible. In order to achieve this goal, it may be necessary to update the firmware on your FêteFone from time to time. Luckily, the firmware update process is super simple!
When you have received updated firmware:
1. Save the new firmware to your computer
2. Insert the USB Memory Stick into your computer
Read More
Using the Included FêteFone USB Memory Stick with Your Audio Guest Book
FêteFoneSeptember 11th, 2023
RETRIEVING YOUR AUDIO GUEST BOOK MESSAGES AGAIN
As long as your FêteFone has not been used for another event, you can return to retrieval mode and copy your messages onto a properly formatted USB thumb drive. From playback mode dial or press 3-7-7-3 to return to retrieval mode. Then:
1. Insert a properly formatted USB thumb drive* into your FêteFone hub.
2. Follow the voice prompts to confirm you would like to retrieve the messages…
Read More
Using the Included Battery Pack with Your Audio Guest Book
FêteFoneSeptember 11th, 2023
The included FêteFone battery pack may be used to power your FêteFone for your event instead of using the included power adapter. The battery pack, when fully charged, should provide approximately 20 hours of power for your FêteFone. The battery pack also has pass-through charging capabilities, so it is possible to operate your FêteFone from the battery pack while the battery pack is plugged into an outlet and charging.
If using…
Read More
Changing Your Selected Language
FêteFoneSeptember 11th, 2023
If you’ve inadvertently selected a different language, you can return to the language selection menu at anytime prior to retrieving your messages:
1. If you have not yet completed the setup process and activated your FêteFone for guest use, lift the receiver and dial 9 at the first prompt. Your FêteFone will play a confirmation message letting you know that it is activated and ready for your guests.
2. When you hear the dial…
Read More